Schools Advisory Service

I wanted to write and thank the staff at Schools Advisory Service for processing my claim so speedily. You were all so helpful. My surgery seems to have been successful and I hope to return to work shortly.

Mrs. K. Rous
Saxmundham Primary School, Suffolk

On initial enquiry I was told the proposed operation was too soon (1 week). However, all parts were completed within 2 days and authorisation was prompt, many thanks.

Nicky Hornsell
St. James CEVA Middle School

Shiremoor Primary School has used SAS as our service provider for staff absence since March 2007. During that time we found them to be exceptional in the service they deliver to us.

Most recently I fractured my ankle and was able to claim up to 5 chiropractic visits for ‘ankle rehabilitation’. I have been particularly impressed by the speed at which all of our claims are dealt with and most importantly there is always a person at the end of the phone to assist with any queries we may have.

The principle behind the SAS approach is to support staff in returning to work as soon as possible which is of great importance in ensuring the school runs effectively at all levels and in particular in the classrooms so that children are not penalised by staff absence.

We have dealt with several insurance companies over the years none of which have provided a service of such high quality.

I am an NLE (National Leader of Education) and have been Acting Headteacher of another school in North Tyneside for over a year. The school has now moved to SAS following prolonged and complicated absence insurance claims with another company.

Shiremoor Primary School is a very successful school and I would not make this recommendation unless I could do so without reservation as in my opinion the service provided by SAS is outstanding on every level.

Mrs H J Clegg
Headteacher

Dear SAS,
Please accept my sincere thanks for the recent medical procedure I was able to access through SAS.

I was diagnosed with developing cataracts in both eyes following a routine eye appointment.

Having consulted the Well being and medical details contained within our policy I made a call to SAS who facilitated surgery at a local hospital. My eye problems were sorted in record time meaning I did not need time off work and long term this problem will not reoccur.

Thanks SAS for a great life changing service!

I have been associated with Schools Advisory Service (SAS) for a number of years and find the services they offer to be excellent value for money, well supported and very professionally managed.

We did experience a ‘significant blip’ with the service two years ago but with an honest and open dialogue, between both parties, the issues were resolved amicably.

Although I have not had to follow through on a medical procedure yet, the advice and speed of delivery on what to do has been excellent.

Donal R. McCarthy
Headteacher
The Regina Coeli School

As you can't remove the financial risk of sickness absence totally, SAS certainly help to manage the risk. As a special school we appreciate the flexibility to insure all posts, setting different remuneration rates, excess periods and identifying which staff to cover on the policy.

The efficient, electronic service has streamlined the claims process and in year amendments tremendously; however knowledgeable, friendly, professional staff are only a phone call away should you prefer the more human touch.

Last, but not least, the competitive premium rates ensure value for money, a key factor for anyone but especially those managing school budgets.

Alison Young